We are able to deliver across the UK and standard postage and packaging costs £4.00

Standard Delivery will be take between 3-5 days

All products on our website are handmade and there may be a short wait until more stock can be made.

Providing your items are in stock we will aim to dispatch your order to you within 5 working days. Once your order has been processed you will be notified via email that your order has been completed. Expect to receive your order within 2-3 days after completion.

If items are out of stock we will aim to dispatch them within 14 days.

If you are not happy with your purchase, please email info@alexallday.co.uk and let us know that you would like an exchange or a refund and we will help you with the return. Please let us know within 14 days of receiving your order that you would like an exchange, refund or if the goods are damaged or faulty.

Unfortunately we are unable to cover the cost of returning unwanted products to us and refund the initial delivery. Please also ask for proof of posting when returning items to us for your records.

We will process any exchange or refund due to you within 30 days of the day we receive your exchange or cancellation. We will refund you using the same method that you used by you to pay for your purchase.